No guesswork, no long wait times.
Hear directly from the people you support
Reach beneficiaries through accessible mobile channels and gather their answers without sending surveyors into the field.
01
EXPERIENCE
Hear how beneficiaries experienced delivery
Programme records can confirm that a service reached someone without showing how that person experienced it. Participants may encounter delays, unclear instructions, or treatment that administrative data does not capture.
Canvass reaches beneficiaries through accessible mobile channels and collects their account in their own words. Programme teams can examine what happened during delivery without requiring another field visit.
Collect the changes participants report
Completion figures describe participation, but they do not show whether people experienced the outcome a programme intended. Beneficiaries can report changes that routine monitoring misses.
Conversational surveys ask participants what changed and how the programme contributed to that experience. Canvass groups recurring outcomes while keeping the original explanations available for review.
02
OUTCOMES
03
ACCESS
Identify barriers to participation
Some beneficiaries may receive less value because distance, timing, language, or eligibility rules limit their access. Those barriers can remain hidden when research includes only people who completed the programme.
Canvass can reach current and former participants through familiar mobile channels and localised dialects. Teams can compare the barriers reported by different beneficiary groups.
Compare experiences across beneficiary groups
A programme may serve people with different needs or levels of access. Combining every response can conceal the group receiving weaker support or reporting fewer benefits.
Canvass collects only the respondent information required by the study and compares findings across defined groups. Programme teams can see where delivery or outcomes differ within the intended population.
04
GROUPS
05
PROTECTION
Protect the person behind each response
Beneficiary research may involve people sharing sensitive experiences about a programme or service provider. Collecting unrelated personal details increases exposure without strengthening the study.
Canvass recruits and profiles respondents with restraint. The study keeps the information needed to assess each response while limiting the data attached to the individual.
Give programme leaders a traceable account
Funders and programme leaders need to understand who responded and how the research reached them. A summary of positive and negative comments cannot establish whether the evidence reflects the intended beneficiaries.
Canvass authenticates responses and preserves the research context required for review. Teams can connect programme decisions with the experiences participants reported.
06
EVIDENCE
No guesswork, no long wait times.