No guesswork, no long wait times.

Measure what happened after the programme

With Canvass, your organisation sends conversational surveys in localised dialects through WhatsApp, Telegram and SMS, then compares authenticated responses with programme records.

A programme participant reflects on a reported outcome while answering a mobile survey.

01 · Outcomes

Participation records do not measure reported outcomes

Enrolment and attendance records confirm who took part. They contain no account of what participants experienced after the programme.

After delivery, participants describe what happened in their own words through Canvass. Your organisation compares those authenticated accounts with programme records to identify reported outcomes across the population reached.

02 · Questions

The organisation defines the decision before the questions

A satisfaction score records approval or disapproval. The organisation needs participant explanations to understand what happened and choose a specific issue to investigate.

Before fieldwork, the organisation states the decision it needs to make and identifies the people with direct experience of the programme. Survey designers use that brief to select questions and respondent details that inform the decision.

Mobile research reaches people in different locations without requiring travel to one research site.

03 · Reach

Participants answer on the phones they already use

Canvass delivers conversational surveys through WhatsApp, Telegram and SMS in localised dialects.

Participants answer on their own phones without travelling to a research site or installing a separate survey app.

04 · Privacy

Your organisation controls the respondent data collected

Before collection begins, your organisation names the respondent details required to assess programme reach.

Canvass records those fields with each authenticated response and leaves unrelated personal information outside the dataset.

A participant controls which profile details are included with a mobile research response.

05 · Analysis

Participants explain reported results in their own words

Participants select an option in a fixed-choice survey. With open questions, they explain the experience behind that selection in their own words.

Canvass groups recurring themes across unstructured responses in a dashboard. Programme managers read the source responses within each theme.

06 · Evidence

Programme leaders review the evidence behind every conclusion

Analysts use specific participant responses and programme records for each conclusion.

Funders and programme leaders inspect those sources and follow the reasoning without seeing unrelated respondent details.

Two programme professionals trace participant responses through to an outcome finding.

No guesswork, no long wait times.

With Canvass, your organisation sends conversational surveys in localised dialects through WhatsApp, Telegram and SMS, then compares authenticated responses with programme records.